Installation Requirements

Modified on Tue, 31 Oct, 2023 at 9:15 AM

Remember that you need to configure an HTTPS protocol
in order for Newired Portal and Editor to work properly.
To check the windows procedure, please click here.
else for CentOs Procedure, please click here.
Hardware Requirements


Newired Server (a.k.a.“Backend”) has the following minimum and optimal requirements :

 Newired Server System Requirements (minimum)

  • CPU: 2 core
  • RAM: 8 GB
  • Hard Disk Space: 2GB
  • Networking: 10 Mbit/s

 Newired Server System Requirements (Recommended)

  • CPU: 4 core
  • RAM: 16 GB
  • Hard Disk Space: 60 GB
  • Networking: 10 Mbit/s

Software Requirements


Operating Systems
  • Microsoft Windows: 10/11 (supported for evaluation purposes only)
  • Microsoft Windows Server: 2016, 2019, 2022
  • RedHat Enterprise: 9
  • Rocky: 8

Other Software Prerequisites
  • Java JDK: Open JDK17
  • PostgreSQL: 14.1 or Later
  • Firewall: Open port for HTTP 8090 and HTTPS 8443


These are the minimum system requirements to install Newired editor:

Newired Editor System Requirements (minimum)

  • Operating System: Windows 10/11, macOS (from 10.15)
  • RAM: 2GB
  • Hard Disk Space: 500MB
  • Screen Resolution: 1280 x 800 (dock/taskbar hidden)
  • Networking (Intra/Internet access to the Newired Server): 1Mbit/s

Newired Editor System Requirements (Recommended)

  • Operating System: Windows 10/11, macOS (from 10.15)
  • RAM: 4GB
  • Hard Disk Space: 1GB
  • Screen Resolution: 1920 x 1080 or higher
  • Networking (Intra/Internet access to the Newired Server): 10Mbit/s




For end-users accessing Journeys with the Launcher widget, the following browsers were certified:

  • Microsoft Edge (Legacy): 44
  • Microsoft Edge: 106
  • Google Chrome: 106 
  • Safari: 15
  • Firefox: 105

 Additional Pre-requisites

Before you begin the installation procedure, you need to have a valid license, which can be obtained by contacting Newired.

For all supported operating systems, you will need to obtain the physical (MAC) address of the target computer and provide it to Newired to obtain a license prior to installation.

On supported Linux systems, if PostgreSQL is already installed, you will need to provide information on the connection during the installation process.

 - Obtaining MAC addresses


1. Follow Open the Windows Command Prompt (CMD)

2. Type: ipconfig / all

The result should be similar to, where the MAC address is highlighted in red:

Please note: 

If the server has multiple interfaces, please use the first one available. The use of WiFi MAC addresses is possible, but not optimal.

Do not use MAC addresses of virtual interfaces.


1. Open a new Linux Terminal.

2. Type:ipaddr

The physical MAC address is highlighted in red below:

PostgreSQL Database Connection Information

There cannot be two installations of PostgreSQL on one Linux server. If PostgreSQL is already installed on the target computer, the installation script automatically skips the installation of PostgreSQL and creates only necessary database schemas for the existing database.

You will need to specify the correct connection information for the existing PostgreSQL instance during the installation process. Be sure you have the information at hand before beginning the installation process.

 Deployment Requirements

The end requirement to deploy (publish) the guidance content created for Newired is a running web server accessible to end-users of the target web application. It could be the same web server used by the target application. For example, if the guidance content is for users of the company’s web-based CRM software, you can need to deploy the content on the same web server which hosts the CRM. You can also upload all Newired content on a dedicated web server but such a server needs to be reachable from the target application.

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