Am I assisted in Newired integration?

For each application on which we install our technology, we follow this process:

• If Newired is going to be installed on a system/application which we have never met before, we involve our QA department to run an assessment. The outcome of this assessment is a report which will contain a list of limitations or defects if any are found.

• We need a couple of days with our Customer Success Managers to install the product, train the customer’s Newired manager on how to create and deploy overlays on target applications and test the full process (normally by going live with one Journey). The specific agenda is defined by our Customer Success Manager but should include around 15 hours of the workshop, to be spread out over 3 or 4 sessions, according to the customer's needs.