Can I detect user errors to assist them?

Modified on Thu, 27 Oct, 2022 at 12:38 PM

It is possible to assign a Journey Step or a Tip to an error message which appears on the target application. 

As long as the error is detected on the target application, you can attach Newired guidance to the elements which appear in connection with the error (e.g. error message, error icon), and from there, retake the user to the correct process.

Check the video below to see how this would appear to the end user.


For more information on how to do this, please check the corresponding article.

For Tips and best practices on how to do this, check our blog article.


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