If you want to use Surveys Plugin, you have to set the SMTP Server after the installation. To do so, follow these steps:
- Run the command prompt as administrator and Stop Newired Portal Tomcat service
- Run the command prompt and type ping space smtp server name. For example “ping mail.servername.com” and press “enter“. This command tries to contact the SMTP server through IP address.
- Locate your application.properites in Newired web app <tomcat folder>/webapps/newired/WEB-INF/classes/application.properties. Please fill in your SMTP server details here
- As administrator, Start Newired Portal Tomcat service on the command prompt.